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Frequently Asked Questions

Please find below a list of Frequently Asked Questions. If you have a question that is not answered here, please do not hesitate to contact us.

Why choose Suncatcher?

Renting a villa directly from the owner is the most economical way of doing so. If you check travel agents brochures you will see similar properties at far higher prices.

Suncatcher is a brand new luxury villa completed in February 2004. The villa is situated on Highway 192 amidst entertainment, fast food chains, shopping, golf and restaurants.

We are 3 miles from Disney - close enough to pop back for a rest during the day! There are facilities onsite like basketball, a soccer pitch, tennis court and a kids play areas.

The pool is South facing so benefits from sun all day long. The accommodation is 4/5 bedroomed and has internet access.

It has 2 master ensuite bedrooms which open on to the pool area and another master bedroom at the front of the villa. All bedrooms have Cable TV and Video or DVD capability (for when you are worn out at the end of a busy day ).

Villa Or Hotel ?

Significant savings can be made when renting a Villa. Suncatcher can accommodate up to 10 people in comfort. This would take at least 3 double bedrooms in a Hotel costing far more! A Villa offers spacious accommodation you are a few yards from your own private pool ( no lifts or hassle carrying towels, floats, drinks through lobbies or swing doors). The kitchen facilities and fridge are within reach and you can go between the pool, lounge and bedrooms as many times as you like without losing your space/lounger!

What about towels, bed linen etc ?
All towels and bed linen are provided including a few pool towels. There is a laundry room available with a washer and a drier.
How do I book my holiday at Suncatcher?
  1. Fill in the Enquiry form and send it to us, email us direct on sales@suncatchervilla.com , or telephone us if you prefer.
  2. As soon as we have informed you that you dates are available we will email (or post, if you prefer) you a Booking Form and Terms and Conditions - you will need to complete this and forward a deposit of 100 / $150 for each week booked.
  3. Once we receive the completed Booking Form and Deposit your booking is confirmed. This Deposit is non-refundable.
How safe is the Villa ?
The villa has a security system. The whole villa is on the same level - there are no stairs or lifts. The pool is fully screened and is taken care of by a pool maintenance company. There is a barrier to stop small kiddies from falling into the pool, and the pool has steps into the shallow end ( 3 feet) going up to 5 feet. The deck area around the pool is safe and never gets too hot too walk on. All the electrical items like TV's and dishwasher are covered by a maintenance program.
Pool use ?
The lanai / pool is SOUTH FACING so you can make the most of the sun all day long. Pool heat is generally advised between October and April (an extra charge is made to cover our costs) and you should notify us if you require this at the time of booking. The pool is regularly maintained by a professional company, if you feel there is any problem with the pool during your stay you should contact them immediately. The pool is fenced for your privacy. Plastic glasses are available for use on the deck - do not take glass outside!
How can I stay in touch with business / family?
There is a phone provided. Telephone with Free Landline Calls Worldwide.
What's the weather like ?
How suitable is it for kids ?
Excellent. High chair and cot available ( no extra cost). All rooms have cable TV's. Because of the villa layout you can come and go and please yourself on meal arrangements ( we know how temperamental kids eating habits can be). You can easily relax by the pool while you kids are taking a nap. There is a safety fence closing off the pool to prevent young children getting access to the pool. There is a selection of videos and games to suit all ages.
How can I get attraction tickets or car hire ?
The Villa is situated on the 192 Highway, there are a number of tourist information ( the nearest 3/4 mile) and ticket outlets nearby.
What if I have problems at the Villa ?
We have tried to make things as easy for you as possible however from time to time problems occur. There is a property management company which looks your needs - phone number will be provided prior to arrival.
How do I book ?
  1. Email us name/address, dates required, etc
  2. We will confirm by telephone or email
  3. You will need to pay a deposit to secure your booking. 6 weeks prior to travel you will need to pay the balance plus a security deposit which will be refunded to you once confirmation is received from our management company. A full set of terms and conditions will be available at the time of confirmation of booking.
What if I have problems at the Villa ?
How do I book ?
Do I need insurance?
As with all holidays you should make sure you have adequate insurance, including medical expenses and cancellation costs. Be sure to arrange this at the time of booking.
What about pets and Smoking ?
Sorry no pets or smoking allowed in the villa.
Is there Golf ?
Florida is famed for its golf courses and there are a number around. The nearest is Mystic Dunes about 2 miles away.
Are there shops and restaurants close ?

Within 3/4 mile and walking distance there are numerous shops. Below there is a list

  • Supermarket<.li>
  • Tourist Information
  • Chemist/Pharmacy Eckerd and Walgreen
  • Taco Bell
  • Carrabas Italian Restaurant
  • TGI Fridays
  • Chinese Takeaway
  • Red Lobster
  • Subway
What currency do I take ?
The best way of traveling is with Dollar traveler cheques these are easily traded in at all places as cash. Sometimes You have to prove identity but hardly ever in this area. Best to get $100 or $200 dominations. All stores including supermarkets gas stations take credit cards so noreal hassle.
Cost comparisons ?
Most prices are about 30% cheaper in USA than the UK, petrol is much cheaper. They are various factory outlets (see our Attractions page) where fashion brands can be bought cheaply.